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Frequently Asked Questions
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What type of Operating Services does Pearl Logic work with?
Our Operating Services Cost Reduction and Optimization services cover pretty much EVERY type of Business Operating Service used by businesses where they incur an "Operating Expense" (monthly, quarterly or bi-annually), such as:
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Office Automation Services (Document Management, Copier, Printer, Scanner, Faxing, etc., etc.) |
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Physical Facilities Services (Burglar Alarm, Fire Alarm, Electronic Surveillance, Heating / Cooling Systems, Pest Control, Waste Disposal, etc.) |
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Business Insurance (Property, Casualty, Liability, etc.) |
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Merchant Services (Credit Card Processing; Electronic Check Processing, Shopping Kart Services, etc.) |
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Utilities / Energy (Electric, Natural Gas, Propane, etc.) |
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Fleet Vehicle Services (Vehicle Leases, Insurance, M&R, GPS, Mobile PCs w/AirCard, Fleet Vehicle Fuel Services) |
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Freight, Shipping and Postage Services |
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Telecom/Datacom Services - Voice (local & long distance), Data Networks, Internet Access, Conferencing, Wireless/Cellular, IP Telephony (or VoIP), Video, Call Center services, Equipment maintenance agreements, Virtual Office Employee services, etc. |
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IT Services - Managed Operating services, Data Center, Operating Security services, Back-up or Data Storage services; Web Hosting or other Hosted IT applications; File, Email, Database Server or any other Server maintenance agreements and Outsourced IT Services. |
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Contact Center Services (Inbound Customer Service and Outbound Telemarketing / Telesales) |
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Business Continuity and Disaster Planning Services |
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And many, many, many others. These are just some basic examples of the many "Operating Expense" areas where Pearl Logic conducts a forensic audit and analysis. We review pretty much EVERY type of "Operating Expense", where a business incurs a cost, whether weekly, monthly, quarterly, bi-annually, or annually. |
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What are the Client's responsibilities in this process?
The client must furnish all Operating Services documentation (invoices, service agreements company directory and location listing, diagrams and any other applicable application and service information), necessary for Pearl Logic to gain a comprehensive understanding of the client's Operating Services environment. The client must also communicate to all of the necessary staff and other parties of our project and grant access to all operating services locations for auditing, as applicable. Additionally, the client's staff may be asked for clarification when certain service information is not available via provided documentation. Pearl Logic's objective is to be as minimally intrusive as possible throughout the entire process. |
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How long does an audit and optimization review take?
This greatly depends on the size and complexity of the existing Operating Services, as well as the number of documents (invoices, contracts, etc.), plus the number of locations and vendors. Operating Services Cost Reduction and Optimization service projects may take anywhere from 4 weeks to 12 months. |
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What is the cost of the Operating Services Cost Reduction and Optimization services?
Pearl Logic provides our Operating Services Cost Reduction and Optimization services for a 50% share of the savings we secure for our clients for the first 12 months after start of implementation. Full implementation savings accrue to the client in month thirteen and beyond. We're so confident that we can deliver positive results that if we are unable secure any cost reductions, there's ZERO fee, which means that there is absolutely ZERO risk to our business clients. |
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Does the client need to dedicate staff to this project?
Pearl Logic consultants will augment the client's staff, so no additional headcount is required. The client's staff may be asked to provide clarification in areas, and grant access to operating services locations and Operating Services information for inventory purposes, as well as to periodically review project reports and status with consultant. |
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What type of recommendations has Pearl Logic generated?
Recommendations have included the adoption of VoIP to eliminate long distance charges, introduction of video conferencing to reduce travel expense, the consolidation of services to reduce operating expenses, and choosing select vendors to reduce invoice administration costs. |
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What type of cost reductions have Pearl Logic been responsible for?
Here are just a few examples of how Pearl Logic has reduced the operating costs for some of our
Clients. A 34% reduction for a travel and vacation services company in Florida; 23% reduction for a
credit and collections firm in New Jersey; 15% reduction for a hosted network solutions application
vendor in Oregon; 24% reduction for a healthcare industry firm in Michigan; 16% reduction for a large
Credit Union in Wisconsin by 16%, 24% reduction for a Civil Engineering company in Florida, 12%
reduction for a Manufacturing Association in Washington, DC; 48% reduction for a Large Catholic
Diocese in the Florida; 13% reduction for a large Fire and Security company in Indiana; 28% reduction
for a Warehouse firm in the Florida; 11% reduction for a chain of Convenient Store / Service Stations
Ohio; 16% reduction for a large Correctional facility in California. |
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Who is responsible for implementing the recommendations?
As part of the Operating Services Cost Reduction and Optimization services, implementation of the recommendations falls upon the Pearl Logic consultants to manage. We will oversee the chosen vendor's staff in implementing the recommendations to derive the expected cost savings and performance improvement results. |
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