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Services & Solutions:
Pearl Logic provides Operating Services Cost Reduction and Optimization services, as well as Project Services for the entire spectrum of operating services:
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Office Automation Services (Document Management, Copier, Printer, Scanner, Faxing, etc., etc.) |
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Physical Facilities Services (Burglar Alarm, Fire Alarm, Electronic Surveillance, Heating / Cooling Systems, Pest Control, Waste Disposal, etc.) |
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Business Insurance (Property, Casualty, Liability, etc.) |
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Merchant Services (Credit Card Processing; Electronic Check Processing, Shopping Kart Services, etc.) |
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Utilities / Energy (Electric, Natural Gas, Propane, etc.) |
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Fleet Vehicle Services (Vehicle Leases, Insurance, M&R, GPS, Mobile PCs w/AirCard, Fleet Vehicle Fuel Services) |
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Freight, Shipping and Postage Services |
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Telecom/Datacom Services - Voice (local & long distance), Data Networks, Internet Access, Conferencing, Wireless/Cellular, IP Telephony (or VoIP), Video, Call Center services, Equipment maintenance agreements, Virtual Office Employee services, etc. |
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IT Services - Managed Operating services, Data Center, Operating Security services, Back-up or Data Storage services; Web Hosting or other Hosted IT applications; File, Email, Database Server or any other Server maintenance agreements and Outsourced IT Services. |
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Contact Center Services (Inbound Customer Service and Outbound Telemarketing / Telesales) |
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Business Continuity and Disaster Planning Services |
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And pretty much EVERY other type of service used by businesses where an "Operating Expense" (monthly, quarterly or bi-annually) is incurred |
Operating Services Cost Reduction and Optimization service:
Cost reduction and improved performance with measurable results are the goals of this service. Pearl Logic's Operating Services Cost Reduction and Optimization services are a series of defined steps to help all types of enterprises in achieving their business goals. Operating Services Cost Reduction and Optimization services are provided for all operating services and systems a client owns, operates and or manages. An experienced consultant will work with our client to perform the defined steps below.
- Audit & Inventory:
A thorough inventory and review spanning all of the client's Operating Services, locations, applications, services, devices, contracts, invoices, service level agreements and vendor contracts are collected and organized in an electronic format for further analysis.
- Review & Analysis: The operating services needs of the company are gathered and all current operating services are reviewed to ensure they are meeting those needs. If there is a gap, alternative or new services on the market are reviewed to determine applicable fit and costs.
- Design & Architecture Services: If new operating services needs to be implemented or current services require rethinking or a redesign; Pearl Logic consultants are available to work with the client's staff to create the necessary implementation plans, architecture designs and necessary diagrams. Vendor management and procurement services: the result of this service is to guide clients toward vendors for the right products, under the right terms and pricing plans. We eliminate the clutter and confusion of way too many vendors and far too many invoices.
- Operations & Implementations: Streamlining the operations to create a more efficient environment is key to reducing costs and improving performance. Pearl Logic consultants can provide an objective review to help the often overwhelmed department management teams. Efficiencies are gained through the implementation of the Pearl Logic Operating Services Cost Reduction and Optimization recommendations. Our consultants are there to manage the implementation of these new services, products, procedures and vendors.
The Operating Services Cost Reduction and Optimization service reviews the following:
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